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How can I get treatment (or
services)?
- You can access treatment in the Managed Care System by calling
Gateway at 1-800-488-9919.
- Gateway provides screenings in English, Spanish, and Vietnamese.
How much will it cost?
- Fees are based on your ability to pay for services. Some
programs in the Managed Care System accept private insurance
and Medi-Cal.
What services do you provide?
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Why do I need an assessment?
How long will it take? When does treatment start?
- Your assessment is the first step toward developing a treatment
plan.
- The appointment lasts from 1- 2 hours.
- If you are put on a waiting list, you will be told how to
stay on the waiting list and approximately how long it will
be before you enter treatment.
- We admit clients into treatment as quickly as possible.
- To improve your access to services, please keep your scheduled
appointments.
Is the information I
give you confidential?
With whom will you share the information?
- All information in your alcohol and drug treatment records
is confidential and is protected by federal and state laws.
- The Managed Care System can share information about you
with another person only if you give your written permission.
- There are some exceptions to your right to confidentiality.
Those exceptions are related to child abuse, elder abuse,
and harm to self or others.
- Disclosure without client consent
is authorized to qualified personnel for the sole purpose
of conducting scientific research, management, or financial
audits, or program evaluation but such persons shall not identify,
directly or indirectly, any individual client in any report
of such research, audit, or evaluation, or otherwise disclose
identities in any manner.
What kind of services do you
provide for people who have both alcohol and other drug problems
and anxiety, depression, and other psychiatric symptoms?
- The Department of Alcohol & Drug Services offers special
"Dual Diagnosis" services to people who are experiencing
problems with substance abuse and psychiatric symptoms (such
as anxiety and depression) at the same time.
- These services are specifically designated for those people
who do not have access to other mental health services.
- People who have a serious and persistent mental illness
do not qualify for these special dual diagnosis services in
the DADS System.
- To see if you qualify for these dual diagnosis services,
contact Gateway at 1-800-488-9919.
If I have no medical
insurance, where can I go if I need more intensive medical treatment?
- When you call Gateway, a counselor will assess your immediate
needs. If you require immediate medical attention, the counselor
will refer you for treatment whether you have insurance or
not.
- It is not required that you have insurance in order to receive
necessary medical care.
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What is the Gateway Program?
This is DADS' central screening, information, and referral
program. Anyone interested in DADS prevention or treatment services
should call 1-800-488-9919 as the first step toward receiving
help. Those who require actual treatment services will receive
a screening and referral to the most appropriate level of care.
How do I arrange for a speaker at my
school or organization (e.g., Kiwanis Club)?
The National Council on Alcoholism and Drug Dependence (NCADD)
has a Speakers Bureau you may call (408-292-7292) to arrange
for a free presentation on alcohol-, tobacco-, or other drug-related
topics.
How do I intervene if I suspect my
child has an AOD problem?
Any response to an area of concern in your child's life is
always best done in the context of communicating that you are
a loving parent looking out for their safety and health as a
growing teen. It is often helpful to talk with a trusted friend
or healthcare professional in whom you, as the parent, can confide
so that you may approach your child with some support.
Stick to the facts of what you know and avoid blaming statements
or threats directed at your child. Your child may not be involved
in using alcohol or other drugs. Let your child know that you
suspect substance use and are simply taking steps to confirm
that and/or to seek appropriate help. It lets them know you
are being honest and upfront. If you are still uncertain about
what drugs your child may be using or for how long, speak with
a professional. Resources are typically found at high schools,
your private doctor, county agencies, and outpatient treatment
programs that specifically serve youth.
For additional information contact the Department of Alcohol
& Drug Services' Children, Family & Community Services
Division at 408-299-2304.
What services are available to adolescents?
Services available to adolescents include prevention and/or
education literature, school-based support groups, intervention
services, outpatient counseling, and some limited residential
treatment services in Santa Clara County.
a. At what age may children receive services?
Typically, services are available for children ages 13-18.
However, if certain qualifications are met, there are some exceptions
for those slightly younger and older.
b. Does my child need my consent to be treated?
In California, children may be treated for alcohol and other
drug use without parental consent. However, the policy of DADS
service providers is to involve parents/guardians in counseling
whenever possible because teenagers have a better chance for
success when the family is involved in the treatment process.
c. How can I get my child into treatment?
Before any child can receive treatment, he or she should first
receive a comprehensive assessment by a therapist who specializes
in substance abuse treatment issues to determine the most appropriate
level of care that is needed. If your teenager attends a local
high school, contacting a counselor at the school is a good
place to start. If the counselor is unable to conduct the screening
or assessment, he or she will often refer you to someone in
your community who can. Your own primary healthcare provider
is another resource. Kaiser, for example, provides a range of
counseling services for adolescent substance abuse treatment.
Additionally, the County of Santa Clara offers screening, assessment,
and treatment services in designated school districts throughout
the county and also offer brief therapy for youth who do not
attend schools where these services are available. For additional
information, contact the Department of Alcohol & Drug Services'
Children, Family & Community Services Division at 408-299-2304.
What services are covered by Medi-Cal?
How do I qualify/apply for Medi-Cal?
Medi-Cal covers select treatment services in the DADS system
of care. Your treatment provider can help you determine if you
qualify for Medi-Cal and can assist you in the application process.
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What services are available to heroin
addicts? How do I qualify?
There are five types of treatment services available for heroin
addiction:
1. Outpatient drug-free counseling;
2. Residential treatment;
3. Methadone detoxification;
4. Methadone maintenance; and
5. Perinatal substance abuse treatment for pregnant women addicted
to heroin.
There are established State and Federal eligibility requirements
for methadone maintenance. These requirements generally include
previous unsuccessful non-methadone treatment and documentation
of opiate dependency. The Gateway Program determines client
eligibility and refers clients to the most appropriate treatment
modality. You may call the Gateway Program at 1-800-488-9919.
How do I get into a Drinking Driver
Program (DDP)? What are the differences in programs (Level 1
and 2)?
There are six providers throughout the county. Anyone convicted
of driving under the influence must attend a licensed DDP to
fulfill the Department of Motor Vehicles' requirements. Programs
offered include a 12-week (Wet Reckless) First Offender Program,
a 3-month First Offender Program, a 6-month First Offender Program,
and an 18-month Multiple Offender Program. Classes are provided
in English, Spanish, and Asian languages. Not all providers
have all language capabilities. Services for hearing-impaired
clients are also available. For further information, call 408-272-6500.
Do you have a program for parolees?
If you are on parole, you can access treatment in the DADS
system of care directly by calling the Gateway Program at 1-800-488-9919.
Gateway can also assist you if you are receiving services through
the Bay Area Services Network (BASN). There are four providers
that are contracted through BASN to provide three service modalities:
Intensive Outpatient Treatment, Residential Treatment, and Transitional
Housing Units (THUs). Walden House interviews clients prior
to their release and gives clients an appointment in the county
in which they are paroling. Clients meet an assessment counselor
in that county who then refers them to a local provider for
the appropriate treatment modality.
How do I get into a Deferred Entry of
Judgement (DEJ) program?
The Court refers clients directly to one of three providers
in the county.
Services consist of 24 hours of education. Clients needing a
higher level of service are directed to the Gateway Program
(1-800-488-9919), where they are assessed and referred to the
appropriate treatment modality.
What services are available to women
who are either pregnant or who have children?
There are gender-specific programs for women available in these
modalities: Detoxification, Residential Treatment, and Outpatient
Treatment. Some programs offer child care, van transportation,
parenting classes, domestic-violence counseling, and reunification
counseling. Some transitional housing services are for women
only, or for women and their children. Please call the Gateway
Program at 1-800-488-9919 for a referral to the most appropriate
level of care.
What services does the DADS Learning
Institute provide? Are there services specifically for the community?
The DADS Learning Institute (LI) offers workshops, trainings,
and conferences primarily on alcohol and other drug topics.
Service providers and interested community persons may call
the LI at 408-374-3754 to request a complete, hardcopy catalogue
of events and/or to register for any of these events. You may
also view the catalogue by clicking the LI button on the DADS
homepage.
As of January 2002, you may also register online for any LI
event. At this time, this will be the preferred way to register.
However, you may also register by e-mailing a request to [email protected];
or faxing 408-374-3694. Varied registration fees may apply.
For licensed clinicians, the LI is a provider of continuing-education
credits for California Board of Behavioral Sciences, California
Board of Registered Nurses, and California Association of Alcohol
and Drug Abuse Counselors. There is a fee of $20 dollars for
this service.
The LI features a number of events of interest, and invites
the general community to attend:
- Sober for Good: Varied Solutions for Drinking Problems;
- Why Diagnose Fetal Alcohol-Related Conditions?;
- Conference on Environmental Prevention Strategies: Best
Practices in Action;
- Baby Boomers and Alcohol & Drugs: Effects of Aging Process;
- Conference on Adolescents: Working with the Whole Teen:
Mind, Body, Heart and Spirit; and,
- Conference on Cultural Competence: Learning More about Others
with Different Life Experiences.
For more information, please visit
http://www.sccdads.org and click on Learning Institute;
or call 408-374-3754.
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If I need to reschedule an appointment
with a service provider, do I have to call the Gateway Program
again?
If you need to reschedule an appointment with a service provider
within thirty days of the receiving the original appointment
date from Gateway, you should contact the provider site to re-schedule.
Do you offer any non-traditional treatments
for alcohol and other drug problems?
Yes. Health Realization (HR) is a non-traditional approach
to treatment. HR helps clients rediscover their innate health
and understand the function of thought in their lives. DADS
offers Outpatient and support classes. For more information,
please call 408-792-5687.
How do I get information about how
to become a DADS contract service provider?
In general, most service providers have been awarded contracts
with DADS by submitting proposals in response to specific Requests
for Proposals (RFPs). DADS periodically issues RFPs to solicit
proposals in specific service divisions, or for specific treatment
modalities. For further information, call the DADS Contracts
Manager at 408-792-5685.
How do I get on a mailing list for RFPs,
application forms, etc.?
You may send an e-mail to us requesting that your organization
be added to the DADS mailing list. Please include your organization's
name, mailing address, phone and fax numbers, and a contact
person's name and e-mail address. If you cannot send us this
information by e-mail, send it by mail to: Contracts Manager,
Department of Alcohol & Drug Services, 976 Lenzen Avenue,
3rd Floor, San Jose, CA 95126.
How do contractors get reimbursed for
services?
Contracts vary, depending on the requirements imposed by different
funding sources. Some contracts have provisions for "fee-for-service"
reimbursement. Most of the DADS contracts reimburse service
providers upon submission of claims for actual allowable costs
during the contract term. Contracts have a specified total maximum,
and an amount is established for maximum monthly reimbursement.
What type of license and/or certification
is required for contract providers?
Licensing/certification requirements depend on the type of
service offered. State licensing is mandatory for Residential
Treatment programs. Outpatient Treatment providers should also
be certified by the State. Information on licensing, certification,
and application forms can be obtained from the State of California
Department of Alcohol and Drug Programs, at http://www.adp.cahwnet.gov/.
THU providers are not required to be licensed, but may be certified
by the Santa Clara County District Attorney. For more information
on certification guidelines and procedures, call 408-792-2681.
What credentials are required for staff?
Is continuing education provided?
Credential requirements vary, depending on the position and
the organization. The DADS Learning Institute (LI) provides
year-round training, workshops, and conferences. For more information
about all LI offerings, click their button on the DADS website:
http://www.sccdads.org.
How can I meet/network with other contract
providers?
The Alcohol and Drug Contractors Association (ADCA) is a group
of service providers who contract with DADS. ADCA meets monthly,
and also meets regularly with DADS administrative staff. For
more information about ADCA, please contact either of the current
Co-Chairpersons: Gabrielle Antolovich (408-292-7292) or Howard
Lagoze (408-288-6200).
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New
Prop. 36/SACPA (Substance Abuse and Crime Prevention Act)
FAQs
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What is Prop. 36/SACPA (Substance Abuse and Crime Prevention Act)?
The Prop. 36/SACPA (Substance Abuse and Crime Prevention Act) was
on the ballot in November 2000. The voters passed it by about
60%, and the law went into effect in July 2001. SACPA mandates
alcohol and other drug treatment instead of jail for first and
second non-violent drug offenses. For further information, please
contact Steve Maggetti at 408-295-3636.
How do clients qualify for SACPA programs?
The Santa Clara County District Attorney largely determines
eligibility by the nature of the charges, with input from judges
and public defenders. Once defendants are deemed eligible, they
are charged, convicted, and sentenced with a referral for assessment
and treatment. Most non-violent drug offenses deem a person
eligible for SACPA. Clients with convictions for violent crimes,
sexual offenses, or drug sales within the last 5 years are not
eligible.
Do you have to be convicted to be eligible
for SACPA services?
Yes.
What do SACPA services consist of?
SACPA offers a combination of the following: Assessment, Orientation,
Education, Residential, Detoxification and Outpatient Treatment,
Transitional Housing Units (THUs), Case Management, Job Readiness
Training and other Ancillary Services, and Aftercare Education.
For how long is the client involved
in SACPA programs?
Clients may participate for as little as 90 days and as long
as 18 months. Most clients will be involved for 2-6 months.
Are there restrictions on clients?
Clients are on probation and must comply with requirements
such as court reviews, drug testing, fines, and participation
in recommended treatment and education services.
Are there client fees/costs?
All fees are based on the ability to pay.
If convicted in one county, can clients
receive SACPA services in another?
Yes. A client may decide to receive services in the county
of residence and will be referred to services in that county.
Likewise, they may be convicted in another county and receive
services here.
Where are services available?
Psycho-education, Outpatient Treatment, and THUs are located
throughout the county. Other services are more centralized in
the San Jose area.
Do programs have a family-involvement
component?
Family counseling is considered an Ancillary Service and will
be made available to those who need or want it.
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Is there a minimum age?
Yes, clients must be at least 18 years old.
What happens if clients don't complete
their program?
They will return to court and the judge will determine what
is next for them. They may be given another chance, or they
may spend some time in jail.
Is there drug testing?
Yes. Drug testing (urine analysis) is done randomly at designated
sites.
What happens to existing Department
of Alcohol & Drug Services (DADS) clients if they subsequently
become eligible for SACPA?
Current DADS clients may remain in treatment where they are.
Their treatment provider will complete paperwork identifying
them as a SACPA client, and they will need to comply with the
other court requirements mentioned above. This also applies
to clients who receive Medi-Cal, who will be able to continue
services in a Medi-Cal-certified program.
Are there standards for SACPA programs?
Yes. Residential and Outpatient Treatment programs must be
licensed and/or certified. THUs which serve SACPA clients must
be certified by the Santa Clara County District Attorney.
Are services available in other languages,
such as Vietnamese and Spanish?
Yes. Services are available in several languages.
Do SACPA clients (once deemed eligible)
still have to go through Gateway?
No. After being deemed eligible, SACPA clients go to the Outpatient
Assessment Center on Julian Street (adjacent to the Terraine
Courthouse). Once in-custody clients are deemed eligible, they
are referred to the Jail Assessment Coordinator (JAC). The only
time a prospective SACPA client will go directly to Gateway
is for pre-eligibility (Pre-Trial Services, self, or another
referral that sends them to Gateway); i.e., before they are
deemed eligible for SACPA by the District Attorney and judge.
Please describe the steps the client
takes to enter the Adult Services System.
A SACPA client, once deemed eligible, must:
- Go through the SACPA Assessment (either in or out of custody),
unless going immediately to Detoxification;
- Attend at least one Orientation session (either in or out
of custody);
- Attend the scheduled intake and begin determined services
either before or after sentencing. If the client refuses a
recommendation for Residential Treatment, the assessor will
make the treatment recommendation and send it to the judge
in the form of a treatment status report. The client is told
to go to the Orientation and sentencing appointment and to
tell the judge why he or she disagrees with the recommendation.
If the client can negotiate this situation with the judge,
we will place them in a lower level of care.
- A client who is referred either to Residential Treatment
or a THU may need to comply with the wait-list criteria (i.e.,
daily contact) if no Residential or THU beds are available
immediately.
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